Is this a fit?
For businesses that need the website handled—reliably.
Website Care & Support is for a site that mostly needs to stay healthy, secure and up to date, with a dependable person to call when something isn’t right.
“Nobody really manages our hosting.”
You pay for it every month, but no one is watching performance, security or backups.
“Updates make us nervous.”
So they get postponed—and the site quietly falls behind.
“We need someone to call.”
When a form stops sending or the site slows down, you want one person who knows the site.
“We don’t need a big retainer.”
Just steady, professional care for the site you already have.
What we take on
What we take responsibility for.
Responsibility: your website’s health. The routine technical work that keeps a business site dependable.
Hosting
Managed hosting
Hosting configured and looked after for your site.
- Managed WordPress and ecommerce hosting
- SSL, DNS and domain coordination
- Uptime and reliability checks
- Staging for safer changes
Protection
Security and backups
Protection that’s checked, not assumed.
- Security maintenance and monitoring
- Backups and recovery coverage
- Malware response if something gets through
- Access reviews
Maintenance
Updates and health checks
Small problems caught before they become big ones.
- Core, plugin and theme updates
- Compatibility checks before updates
- Proactive website-health checks
- Performance housekeeping
Support
Routine support
A knowledgeable person when you need help.
- Minor fixes and troubleshooting
- Small content and settings changes
- Answers about your site and hosting
- Advice on what to do next
How we work
Simple to start. Steady from then on.
Review
We look at your site, hosting, plugins, backups and access to understand where things stand.
Stabilize
Fix urgent issues, confirm backups restore, and tighten security before routine care begins.
Maintain
Updates, monitoring and health checks happen on a regular schedule.
Support
When you need something, you reach someone who already knows your site.
What it isn’t. Website Care isn’t an unlimited development retainer or general IT support. Larger changes become a Strategic Project or a Digital Operations Partner relationship.
Proof, not promises
Sites we keep fast and dependable.
Redesign · Performance · Tracking
Steamaway
Clarified the message, rebuilt key service pages and quote forms, and fixed broken Google Ads call tracking for a Dallas–Fort Worth fleet-washing business.
69% faster
main homepage content (8.04s → 2.53s, lab test)
Magento → WooCommerce · Integrations · Paid media & SEO · Multi-year partnership
PowerWash
We moved PowerWash.com off Magento Cloud onto WordPress/WooCommerce—then stayed to run it. Hosting, Cin7 and payment integrations, product feeds, SEO, email, Google and Meta advertising, and an online academy and learning center, all coordinated by one partner.
+68%
net sales, Labor Day 2026 promotion vs. the same dates in 2025
Questions
Website Care questions
Do we need to move our hosting to you?
Usually that’s the most reliable setup, because we can manage the server and the site together. If your current host is solid, we can also take care of the site where it is.
What counts as routine support?
Minor fixes, small content or settings changes, troubleshooting and questions about your site. Larger changes are scoped separately so routine care stays dependable.
What happens if our site gets hacked?
We respond: investigate, clean up, restore from backups if needed and close the hole. Prevention and monitoring are part of the plan so it’s far less likely to happen.
Do we have to upgrade to a bigger plan later?
No. Some businesses only ever need Website Care. If your needs grow, other ways of working are there—never required.
How is pricing structured?
We price by the outcome and the responsibility involved—not by the hour. After a short conversation we’ll recommend a defined project or an ongoing way to work together, and you approve the scope and price before anything starts.