Four ways to work together
Choose how much you want us to own.
Pick by the responsibility you want to hand over, not by guessing which technical discipline you need. Every engagement is scoped around the outcome—not billed by the hour.
Ongoing
Website Care & Support
“Keep my site healthy.”
Managed hosting, updates, security, backups and routine support.
Best for: a site that needs dependable care.
Ongoing
Digital Operations Partner
“Help run my digital operation.”
Development, integrations, analytics, technical SEO and vendor coordination—prioritized and continuously improved.
Best for: a growing operation with no one owning it.
Ongoing · Most responsibility
Growth Operations Partner
“Help run it and actively grow it.”
Everything in Digital Operations, plus active SEO strategy, paid media, conversion and growth analysis.
Best for: businesses ready to grow online.
One-time
Strategic Projects
“Solve or build this specific thing.”
Builds, migrations, recoveries, research and integrations with a defined outcome. No retainer required.
Best for: one specific thing, done right.
Compare
What each way of working covers.
A simplified view. Every relationship is shaped around your business.
| Responsibility | Website Care | Digital Operations | Growth Operations | Strategic Projects |
|---|---|---|---|---|
| Hosting, updates, security and backups | Included | Included | Included | As scoped |
| Routine support and fixes | Included | Included | Included | As scoped |
| Ongoing development and integrations | — | Included | Included | As scoped |
| Analytics, technical SEO and automation | — | Included | Included | As scoped |
| Vendor coordination and priorities | — | Included | Included | — |
| Active SEO strategy and paid media | — | — | Included | As scoped |
| Conversion, email and growth analysis | — | — | Included | As scoped |
| Commitment | Ongoing | Ongoing | Ongoing | One defined outcome |
How it works
There’s no ladder to climb.
Choose what fits
Each way of working fits a different need. Some businesses only ever need Website Care—and that’s exactly right for them.
Change when you need to
If your needs grow or shrink, the relationship can change with them. Nothing is locked in by default.
Projects stand alone
A Strategic Project doesn’t lead to a retainer unless you want one.
Responsibility, not hours
You’re paying for ownership, judgment and follow-through—not a timesheet.
Proof, not promises
Real businesses. Real responsibility.
PowerWash
We moved PowerWash.com off Magento Cloud onto WordPress/WooCommerce—then stayed to run it. Hosting, Cin7 and payment integrations, product feeds, SEO, email, Google and Meta advertising, and an online academy and learning center, all coordinated by one partner.
+68%
net sales, Labor Day 2026 promotion vs. the same dates in 2025
+45%
average order value during the same promotion
~10×
Facebook return on ad spend (platform-reported)
2,868
products restored to Google Shopping
Shopify · Feeds · Reporting
Total Hearth
Custom Shopify features for a specialized parts and custom-glass catalog, a Google Shopping feed repair, and one dashboard for sales across eight channels.
2,898
product variants verified, zero gaps
Redesign · Performance · Tracking
Steamaway
Clarified the message, rebuilt key service pages and quote forms, and fixed broken Google Ads call tracking for a Dallas–Fort Worth fleet-washing business.
69% faster
main homepage content (8.04s → 2.53s, lab test)
AI · Systems · Websites
Positive Impact Dental
A reusable website system for new practices, plus an employee Knowledge Hub with a built-in AI assistant, running inside the company’s Google Workspace.
Live
Moore Smiles launched on the reusable system; AI Knowledge Hub live for staff
Have a problem right now?
Need Digital Help? isn’t a plan—it’s a fast way in. Tell us what’s wrong; we’ll diagnose it and recommend the right next step.
Questions
Choosing how to work together
Which option is right for us?
Start with how much you want to hand over. If it’s the website’s health, Website Care. If it’s the whole digital operation, Digital Operations Partner. If you also want growth actively managed, Growth Operations Partner. If it’s one specific thing, a Strategic Project. A short call usually makes it obvious.
What’s the difference between Digital Operations and Growth Operations?
Digital Operations keeps your digital operation healthy, coordinated and improving. Growth Operations does all of that and takes active responsibility for marketing performance—SEO strategy, paid media, conversion and growth analysis.
Do we have to sign up for something ongoing?
No. Strategic Projects are one-time engagements with a defined outcome.
Can we change later?
Yes. Relationships can grow, shrink or switch as your needs change.
How is pricing structured?
We price by the outcome and the responsibility involved—not by the hour. After a short conversation we’ll recommend a defined project or an ongoing way to work together, and you approve the scope and price before anything starts.